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Trust & safety

Trust is the product.

Akara exists to make peer-to-peer currency exchange coordination safer, with verification, name-matched payouts, receipts, and dispute review, while your money moves only between you and the other user.

No custody, ever

Akara does not hold, receive, escrow, custody, remit, convert, or move user funds. Payments go directly between users' own accounts.

Verified before trade actions

Listings, trades, payout accounts, and completions all require identity verification. Browsing basic information does not.

Receipt-backed records

Every trade keeps its own evidence trail: payout details, receipts, confirmations, and timestamps.

Active fraud monitoring

KYC data, receipts, and chat records may be used for fraud prevention and dispute review. Akara may pause trades or restrict accounts for safety.

No-custody model

Money moves between users. Nowhere else.

Akara: coordination layer

  • Verification
  • Listing
  • Match
  • Payout details
  • Receipt
  • Confirmation
  • Dispute record

Watches every step. Never touches the money.

User A

Own bank / mobile money

Sends 350,000 NGN

User B

Own bank / mobile money

Gets 350,000 NGN

Money moves once, directly between users. It never enters an Akara account.

Verification

Every serious action requires a verified person.

Users may browse basic information, but must be verified before creating listings, opening trades, adding payout accounts, or completing exchanges.

Verification checklist

Verified
  • Legal nameDone
  • WhatsApp numberDone
  • ID documentDone
  • Selfie / livenessDone
  • Payout name matchDone
  • Admin review for mismatchesIf needed

Payout name match

Payouts must match the verified person.

Minor spelling differences may go to admin review. Someone else's payout account is not allowed at launch.

Name match check

Verified legal name

ADA CHIAMAKA OKAFOR

Payout account name

ADA C. OKAFOR

Name match confirmedMinor variants → admin review
  • Bank and mobile money payout support
  • Up to 2 payout accounts per currency at launch
  • 6-digit passcode required for payout edits
  • Selfie or admin review for risky changes

Disputes

When something goes wrong, there is a process.

Raise a dispute within 24 hours. Akara reviews the trade record (KYC, receipts, payout details, and chats), and an admin or compliance reviewer decides the outcome. Akara does not guarantee refunds or reversals because Akara does not hold funds.

  1. Payment marked sent

  2. Receipt uploaded

  3. Waiting for confirmation

  4. Dispute raised

  5. Admin review

  6. Resolved

Akara Fintech Solutions is registered in Nigeria as a business name under BN 9656395. Akara provides software tools that help verified users discover, list, coordinate, and track peer-to-peer currency exchange arrangements. Akara is not currently licensed as a bank, remittance company, bureau de change, wallet, escrow provider, payment processor, or money transfer operator.

Akara does not hold, receive, escrow, custody, remit, convert, or move user funds.

Visit the Legal, Trust, and Safety Center